Terms & Conditions


All orders received by Ntense Auto Werks are considered a commitment from the buyer.  Ntense Auto Werks reserves the right to accept or deny any order at any time for any reason.  If you need to cancel an order, please do so promptly by phone or e-mail.  Once an item is shipped from our location, it cannot be cancelled.  Refusing a shipment because you changed your mind or didn’t want to pay to return the item will result in those shipping charges also being deducted from your credit amount.  We will not start a custom project until a full payment or down payment has been collected.  Once construction begins on a custom piece, no cancellations will be accepted.  Down payments on custom orders are non-refundable. All sub boxes come with trunk carpet that is a close match to your factory carpet. Boxes can be wrapped in vinyl or painted for a extra charge. when placing an order you will have to provide Ntense Auto Werks with the model number of the sub woofer that will be installed in the enclosure.